Nurse call integration

Nurse Call Integration

Elpas Nurse Call integrates with traditional Nurse Call systems to provide enhanced performance for healthcare providers. Elpas RTLS adds automatic nurse presence and wireless patient call to existing systems, improving workflow and freeing caregivers from clerical tasks.

Elpas integrates closely with leading brands of Nurse Call systems:

  • Rauland Borg - Responder 5
  • West-Com
  • Ascom Telligence
  • Austco Tacera
  • Jeron
  • Zettler Medicall 800
  • Static Systems
  • Wandsworth
  • HiCare

Elpas integrates with handsets from major manufacturers, based on both DECT and WiFi technologies.

  • NEC
  • Aastra Mitel
  • Spectralink (WiFi)
  • Kirk (DECT)
  • Android (via EirisGo)
  • iPhone (via EirisGo)

Elpas provides powerful tools that augment and leverage existing nursecall systems. It retains all the functionality of your existing system, makes it easier to use and adds new features.

Automatic Nurse Presence

The Automatic Nurse Presence feature of the Elpas system automatically registers the arrival of the responding staff member. This allows care givers to focus on assisting the patient in need, rather than manually indicating their presence and departure.

Automatic logging of call responses frees caregivers from manually recording their activities allowing them to concentrate on caring for their patients. The responding Nurses identity and the time of the response are automatically recorded . No Nurse Presence buttons are needed, maintaining a more aesthetic décor.

Nurse presence may be automatically displayed on dome lights, showing other staff members that the call is being handled.

Handset Integration

Elpas integration with voice handsets utilizes existing systems to view, respond and manage Nurse Call alerts. Cellular and PBX handsets become Elpas Eiris clients allowing you to receive alerts from your existing Nurse Call system

Wireless Nurse Call

Patients wearing Elpas wrist bands or pendants can call for help from anywhere with the facility, providing patients with mobility and security. These call messages may be sent to your legacy nursecall system with call location information as well as patient identity. Calls that are initiated by Elpas badges may be cleared in a variety of ways: nurse poresence, hand held beacon or mobile application.

Elpas has field-tested, wireless and wired solutions for your pre-existing or new nurse call systems. Knowing the precise location of your staff with room level and sub-room level precision is a great example of how Elpas RTLS functionality can leverage and improve your Nurse Call system. Accurate RTLS can automate nurse call cancellations, generate staff-specific patient call logs, facilitate care giver guideline compliance and provide the basis for patient flow automation.

Elpas RTLS integration can open a voice channel to the responding nurse via DECT phone, DECT communicator, wired phone or cell phone. Integration with video security systems allows the Elpas system to automatically provide a video feed of the incident.

DECT PHONE Smart Phone Control

Solution Benefits

  • Coverage - Protects residents anywhere in the facility
  • Adaptability - Notifies staff via multiple platforms
  • Process - Ensures acknowledgment and response to the call
  • Prevention - Reduces response time, keeping small incidents under control
  • Accountability - Documents call and response history

Solution Features

  • Integrates with most major Nurse Call systems
  • Room and sub-room level precision location information
  • Provides automatic nurse call cancelation
  • Full reporting capabilities for compliance records
  • Advanced video and voice link integration options
  • Alert & paging options
  • Easy to use software
  • Graphical views
  • CE, FCC, IC compliant

Accurate Room Location

The Elpas system provides accurate room location by using LF (Low Frequency) Exciter technology combined with optional IR transmissions.

LF Exciter

Each time a tag passes within 1.5m of an Exciter, the tag acquires the location of the Exciter. The next time the button is pressed, the tag will report its location based on the last Exciter that it saw.

Optional Infrared Reader

Wrist tags that transmit optional IR signals (in addition to the radio) may be used in conjunction with IR receivers that are mounted on the ceiling of living units. When a call is placed in a room covered by an IR Receiver, then the system explicitly determines

Wrist, Pendant, or Waist Worn Tag

Elpas push-button tags may be worn by patients to call for assistance from any location within the facility. The tags contain LF receivers so that when they pass strategically placed LF exciters, the tag relays its location. When the button is pressed, the tag transmits the identity of the resident and location.


A large variety of reports may be generated by the Elpas Nurse call System. These reports may be used both for monitoring the quality of service as well as for billing based on actual time spent by care givers with patients.


In the event that a call is not answered within a prescribed period of time, an escalation alert may be programmed that notifies alternate or supervising staff members.

Voice and Video Calling

There are a number of ways for a care giver to automatically open a voice or video channel with a resident that has initiated a nurse call. The number associated with the location may be included in the call message and the care giver may tap on the number to call. Alternatively, a number of 3rd party interfaces have been developed for the Elpas. For more information see Elpas Eiris Go and Elpas LoneProtect

Call Cancellation

The Elpas system may be programmed so that a resident call is closed automatically when the care giver arrives to assist the resident. There is a record logged including the time of the call, identity of the caller, time responded and the identity of the responding staff member. If the staff member discovers and emergency situation, a button on the Staff Badge may be used to initiate an emergency call.